As I’ve said in a previous post, the recession and the negative connotations of business is a result of inefficiency at the top of the hierarchy. There is no bigger indicator of this than in the IT industry, and particularly when it comes to anything web-related. (I can say that because I’ve spent over five years in said industry.)

As I tell anyone when they press me about my job, managers (in particular) have been the bane of my existence. Managers in the IT industry effectively act as a layer between the hard-working front line (the developers and designers) and the upper levels (the people who appear to not do very much). The strange thing is, in the IT industry there are usually far more of these managers than there are workers. There are managers for everything from accounts and projects to monitoring the amount of espresso beans left in the cupboard.

All of these managers have one thing in common – they know dick all about the Internet. They don’t know how to build or design web sites, or even what the purpose of a web site is. A lot of the time, they don’t even know how to manage. One wonders how the hell they’ve managed to land – or keep – their jobs. (There are some that know how to manage, but every time I’ve met one, they’ve left the respective company not long afterwards.)

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